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Integrated 411 - Quality real-time data available 24-7
Integrated 411 is a web service that, using XML queries, provides immediate access to 411 contact information for your business applications using any component of the name, address or phone number record as a query.
The service is a real-time proxy process that enables the captured information to be integrated into virtually any custom business process.
Example Application: Although there are almost unlimited applications for this service, the simplest and most basic application would be to retrieve the name and address information for persons calling an 800 number in response to an infomercial. The caller's number is captured, transmitted to PacificEast where the database is queried where upon the data is returned to the contact center where the agent's screen is populated with the appropriate information. All this happens in sub-second time, before the agent responds to the call. As a result, the contact center's database is populated with current, accurate and CASS standardized data that can then be relied upon for fulfillment or additional client contact purposes. See our Developer's Guide.
The Integrated 411 database includes 99.9% of all telephone company information nationwide including residential, business and government listings. To ensure data quality, the Integrated 411 database receives up to 500,000 changes, additions and deletions on a daily basis from over 700 telephone companies nationwide.
We won't slow you down.
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